Diagnose Weaknesses in Your Small Business With These Steps

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March 21, 2023

Are you finding that your small business isn’t running as smoothly or efficiently as it could be? While growing a small business is an exciting journey, it can also be filled with challenges. That’s why it’s important to address any potential financial and operational weaknesses to ensure your business stays on the right track. The Shawnee Chamber of Commerce can help; here are some tips for identifying and resolving problems within your small business.

Revise Your Business Plan

Evaluate your business plan regularly and make sure it is current and relevant to the market. Revise objectives, goals, strategies, and tactics if needed. This will help you stay on top of changes in the industry so you can adjust accordingly.

Stay on Top of Tax Responsibilities

Taxes can be one of the most difficult aspects of running a small business. Make sure you have all the necessary information such as forms, filing deadlines, and tax rates. Stay up-to-date with changes in tax laws so that you can take full advantage of deductions and other benefits available to small business owners. Additionally, consider consulting with a tax specialist if needed.

Examine Overhead Costs

Take a good look at overhead costs such as rent/lease payments, office supplies, equipment, and inventory. Identify areas where costs can be cut back or streamlined (e.g., switching from paper files to digital ones). Establish rules for expenses that are not related to the core activities of the company— this will help keep overhead costs from getting out of control.

Give Customers Multiple Communication Methods

Make sure customers have multiple ways to contact your business such as a phone number, email address, and live chat option. This helps ensure that customers can reach out quickly should they need assistance or have questions about products/services being offered by your small business. Consider offering incentives such as discounts or rewards programs when customers communicate via preferred methods (e.g., email). This will encourage customer loyalty while making communication easier for both parties involved.

Follow Up On Delinquent Accounts

Delinquent accounts are never fun but they are an important part of running a successful small business. It’s important to follow up on delinquent accounts to stay ahead of potential issues before they arise. Send out reminders via email or text messages if possible; offer payment plans; set up automatic payments for recurring bills; establish late fees; use credit reporting services to flag any accounts past due; and contact debt collection agencies if needed.

Organize Business and Financial Documents With PDF Tools

Having organized records is essential for tracking expenses and sales figures. Invest in PDF tools that allow you to easily create, convert and manage documents quickly so that everything remains organized at all times no matter where you are accessing them from (i.e., desktop computer, laptop) This can save time while also ensuring accuracy when conducting analyses related to cash flow projections or other long-term financial planning needs. If you have a large file that's unwieldy, you can split a PDF into smaller documents using a special tool.

Invest in Automation Tools

Automation tools can save time by helping streamline processes throughout various departments within your organization (e.g., marketing automation software). Investing in automation tools will help make tasks easier while eliminating tedious manual labor associated with certain processes. This will free up resources which could then be allocated toward more pressing projects associated with growth opportunities.


Running a successful small business requires familiarizing yourself with a lot of moving parts and creating strategic plans. When there are weaknesses present, it's crucial to take steps to uncover them and find the best possible fixes. With resources like PDF tools and accounting services, you can stay on top of potential issues and focus on growth.

The Shawnee Chamber of Commerce can help you ensure small business growth while repairing potentially damaging weaknesses. Take a look at the resources we offer today.