Resolving Workplace Conflict
Today's business environment presents new and growing challenges forcing organizations to continually increase productivity, improve quality, shorten cycle time, and reduce costs. Survey after survey confirms that people are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. The homogenous, single-function, co-located group is being replaced by dispersed, cross-functional teams with diverse areas of expertise. An unfortunate but natural by-product of these challenges is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. This class is part of the Business Leadership Certificate. This DDI course is approved by HRCI and SHRM for 3.5 hours.
Date and Time
Tuesday Jul 16, 2019
8:00 AM - 12:00 PM CDT
Days Tu Dates 7/16/19 - 7/16/19 Times 8:00 AM - 12:00 PM
Location
Main Campus, Regnier Center, 146 12345 College Blvd. Overland Park , KS 66210
Fees/Admission
$ 174