Emotional Intelligence

We're supposed to leave our emotions at home when we go to work, but in reality, that's impossible. Organizations that know this, and apply Emotional Intelligence (EI) principles, come out ahead in employee morale, creativity, energy and productivity. Today there is a growing body of science in the field of EI, indicating that proper understanding and use of emotions can help us be more effective workers and better communicators.This course will tap in to the power of emotions, their impact on the workplace, how to improve workplace performance, and how to manage negative emotions.